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E-commerce

Smarter conversations that drive conversions

MaxMySales helps marketplaces and D2C brands run WhatsApp-first journeys across discovery, cart, order updates, and support—built to scale with your team.

Cart recoveryOrder updatesReturns & support

Engage customers. Drive sales. Manage experiences.

E-commerce is won in the follow-ups: fast replies, clear updates, and smooth returns. MaxMySales gives you a shared inbox plus automation so every conversation moves the order forward.

✓ Click-to-WhatsApp ads → instant lead capture
✓ Product FAQs + guided buying flows
✓ Team inbox with handover and context

E-commerce meets cognitive conversations

Build AI-assisted WhatsApp flows that answer questions, qualify intent, and route to the right agent. Use MaxMySales’ flow builder and automation to reduce response time without sacrificing personalization.

✓ Visual flow builder (no-code)
✓ Smart routing + agent takeover
✓ Segments & tags for personalization

End-to-end marketing that moves GMV

Run campaigns that convert: drip sequences, back-in-stock alerts, and offer reminders. MaxMySales helps you orchestrate messaging and follow-ups for higher repeat purchases.

✓ Drip campaigns for promos & nurturing
✓ Abandoned cart reminders (opt-in based)
✓ Broadcast to segments for repeat sales

Omnichannel commerce, one unified inbox

Keep customers informed with order confirmations, shipping updates, COD verification, and returns workflows. Your team works from one place with full conversation context.

✓ Order confirmations, shipping, delivery updates
✓ COD verification & reattempt flows
✓ Returns/exchange workflows via WhatsApp

Power your e-commerce growth today

Convert conversations into revenue with MaxMySales WhatsApp automation.

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