Deliver timely public service updates, route grievances to the right department, and keep citizens informed with status notifications—across SMS, WhatsApp, email, and voice.
Share reliable information fast—weather alerts, road closures, water/power outages, exam schedules, vaccination drives, and policy announcements—so citizens know what to do next.
Let citizens raise complaints via chat or form-like flows, auto-capture details, and route to the right department with SLAs, escalations, and audit-ready history.
Keep citizens informed for everyday services—application receipts, appointment reminders, document readiness, payment confirmations, and due-date alerts.
Reach citizens even when one channel is unavailable. Use SMS for universal reach, WhatsApp for interactive flows, and email/voice for long-form and reminders.
Launch updates, grievance routing, and service notifications with a single messaging layer.