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Healthcare
Vedanta Hospital
India
Automated appointment booking and patient reminders.
3x
more appointments booked
55%
fewer no-shows
24/7
patient assistance
The challenge
Appointment booking depended on phone lines that stayed busy, and manual reminder calls could not keep pace with patient volume.
The MaxMySales solution
MaxMySales set up WhatsApp appointment booking, automated reminders and post-visit follow-ups, easing pressure on the front desk.
The results
- Self-service appointment booking over WhatsApp.
- Automated reminders that reduce missed appointments.
- Post-consultation follow-up and feedback capture.
"Patients love booking on WhatsApp, and our front desk finally has room to breathe.
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