Data Deletion Request

MaxMySales respects your right to privacy. You can request permanent deletion of all personal data associated with your account at any time.

🗂️What Data Will Be Deleted

Upon a verified request, we will permanently delete or anonymise the following data linked to your account:

Account profile information (name, email address, phone number)
WhatsApp Business API credentials and configuration
Message logs, campaign history, and broadcast records
Contact lists, tags, and custom attributes
Chatbot flows and automation settings
Billing records, excluding data required for statutory compliance
Any analytics or usage data tied to your account

⚙️How the Process Works

Submit Request — Fill in the form below or email us directly at ram@maxmysales.com.

Identity Verification — We will verify ownership of the account within 2 business days.

Deletion Executed — All eligible data is permanently deleted within 30 days of verification.

Confirmation Sent — You will receive an email confirming the deletion is complete.

📋Data We Are Required to Retain

Certain data may be retained for limited periods where required by law or legitimate business interests:

Financial records — Invoice and payment data retained for 7 years as required under Indian GST regulations.
Legal obligations — Data required in response to a court order, law-enforcement request, or regulatory audit.
Fraud prevention — Anonymised signals used to prevent abuse, without linking back to your identity.

⚠️ Please note: Submitting a data deletion request will permanently deactivate your MaxMySales account. All active subscriptions will be cancelled and cannot be restored. If you wish to continue using MaxMySales after deletion, you will need to create a new account.

Submit a Deletion Request

Fill in the details below. We will send a confirmation email to the address provided before processing the deletion.

💬Questions?

If you have any questions about your data or this policy, please reach out to our privacy team at ram@maxmysales.com. We are happy to help.

This policy is aligned with the Information Technology Act 2000, DPDP Act 2023, and Meta's data handling requirements.